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[...] a Customer Relationship Management Solution, 2016–17, IT0020-000184 (March 2016) Author Jeremy Cox, Principal Analyst Customer Engagement Practice, Ovum. jeremy.cox@ovum.com The post Oracle's [...]
ovum.com
[...] not customer-adaptive your survival is at risk,” IT0020-000178 (February 2016) Author Jeremy Cox, Principal Analyst, Customer Engagement jeremy.cox@ovum.com The post Brexit doesn’t [...]
ovum.com
[...] . Appendix Further reading The Customer-Adaptive Imperative, IT0020-000091 (March 2015) Author Jeremy Cox, Principal Analyst, Customer Engagement jeremy.cox@ovum.com [...]
ovum.com
[...] ! Barton Damer EJ Hassenfratz (Sports Mograph) EJ Hassenfratz (Sketch & Toon) Robyn Haddow Jeremy Cox Kevin Aguirre Kevin Aguirre Julia Siemon Watch the other batches of NAB 2015 Presentations: [...]
eyedesyn.com
[...] winning the war, the atmosphere throughout this issue is bleak. Colorists Alex Sinclair and Jeremy Cox are an excellent pairing with Jim Lee’s hard world, draping everything in grey with accents of [...]
dcinfinite.com
[...] need for employee engagement, and how enterprises might go about it. My colleague Jeremy Cox has discussed the customer-adaptive enterprise for a while, and the eight attributes of [...]
ovum.com
[...] will be the job of its leadership to create the conditions for change. APPENDIX Author Jeremy Cox, Principal Analyst, Customer Engagement jeremy.cox@ovum.com Further reading Framework: [...]
ovum.com
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